Please be assured that your items will ship out within 24 hours of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or Fedex. Sorry but we cannot ship to P.O. Boxes. If you're trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing. Fedex and UPS deliveries occur Monday through Friday, excluding holidays. If you require expedited shipping, please contact us for charges.



Your ESCAPE purchase can be returned within 60 days of purchase date. There are no refunds or returns after the 60 day timeframe.
All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.Please have this show under the customer care part as well as the checkout and emailed invoice.